InMoment XI

MAY 18, 2022

Here are some of the things we’ve learned—and the teams that have benefited—by rolling out our buyer interview program: Pricing (sales ops) Roadmap Investments (product) Messaging, Packaging, and Competitive (product marketing) Demos (solution consultants) Presentations (sales directors) Renewal Strategy (client success).

B2B 493

B2B Roadmap Sales Demo 493

BirdEye

FEBRUARY 15, 2024

Review requests via email and SMS The strategies for soliciting reviews evolved in 2023, with digital channels leading the way in effectiveness and reach. Here are some important stats: 60% of review requests were sent via email. SMS requests had an 8% click-through rate. See Pricing FREE DEMO Key industry trends observed 1.

2024 111

2024 Automotive 2023 Healthcare 111

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? But that’s only scratching the surface. <- Why? Excellent Yelp reviews?

Touchpoint 143

Touchpoint Customer Journey Mapping Customer Experience Customer Journey 143

BirdEye

DECEMBER 8, 2023

A follow-up email can also reiterate action items, remind someone of something important, or request additional information. Get started for free WATCH DEMO Critical elements of effective follow-up emails An inbox is a competitive place to be. Please find the [requested document] attached. Thanks, [Your name] 4.

Demo 110

Demo Events Communication Feedback 110

Experience Investigators by 360Connext

APRIL 2, 2024

Social media posts, brand websites, customer review websites, demo request forms, QR codes, email marketing messages, sales team outreach (SMS or phone calls), and every direct or indirect brand interaction are touchpoints. A great online demo? But that’s only scratching the surface. <- Why? Excellent Yelp reviews?

Touchpoint 137

Touchpoint Customer Journey Mapping Customer Experience Customer Journey 137

Team Support

MARCH 18, 2024

These chatbots mimic human conversations, understanding complex requests, and providing quick resolutions. It provides easy access to the Knowledge Base, complete ticket visibility from customer requests, product information such as release notes, and more. Schedule a Demo with us today!

Demo 52

Demo Customers Loyalty Information 52

BirdEye

JANUARY 24, 2024

Businesses could submit a reinstatement request multiple times, and there wasn’t a strict time limit for providing evidence. Image source: Steady Demand Here’s the direct Google Business Profile local business reinstatement request link. Watch the Free Demo Now.

Document 109

Document 2024 Demo Information 109

ClientSuccess

JANUARY 24, 2023

Many factors come into play when determining a customer’s health score, including their usage levels, response times to inquiries or requests, NPS/survey responses, and more. Think of it as a way to zero in on your customer so you can connect with them in meaningful ways.

Metrics 89

Metrics Demo NPS 2023 89

Team Support

APRIL 23, 2024

TeamSupport’s core features include a collaborative inbox that facilitates communication among team members, a customizable knowledge base that serves as a centralized repository of information, and a customer portal that provides clients with a dedicated space to submit requests. Take a product tour or book a demo with us today.

Technology 52

Technology Social Media Customer Satisfaction Innovation 52

BirdEye

AUGUST 31, 2023

Watch the Free Demo Now. See Pricing FREE DEMO What is a Google review? Birdeye allows you to: Generate review request Collect reviews in real-time Monitor sites where your customers review you the most Manage reviews and respond to them Showcase and share reviews to build trust with customers wherever they’re searching.

Demo 111

Demo Feedback Insights Consumers 111

BirdEye

NOVEMBER 22, 2023

Watch the free demo now. See Pricing FREE DEMO Why knowing how to manage a small law firm’s reviews matters While gathering client reviews is a critical first step, the thoughtful management of these reviews is what sets your firm apart. Avoid requesting reviews during high-stress periods.

Management 111

Management Demo Feedback Social Media 111

Optimove

FEBRUARY 12, 2024

See the difference control groups make in this guide Download Now Why it Matters: Lightning talks, interactive demos sparked iGaming marketers with how-to advice on winning player retention and optimization game plans for 2024 and beyond. If you missed the talks or demos, contact us so you don’t miss out.

2024 59

2024 Demo Download Sports 59

SurveySensum

JANUARY 24, 2024

Along with success, Alice also saw a plethora of feature requests from her customers, including her high CLV customers. Initially, Alice was excited about these feature requests from the product feedback surveys. But she knew that blindly implementing every feature request could lead to confusion rather than innovation.

Roadmap 52

Roadmap Feedback Demo Customers 52

Team Support

MARCH 18, 2024

These chatbots mimic human conversations, understanding complex requests, and providing quick resolutions. It provides easy access to the Knowledge Base, complete ticket visibility from customer requests, product information such as release notes, and more. Schedule a Demo with us today!

Demo 40

Demo Customers Loyalty Information 40

BirdEye

SEPTEMBER 8, 2023

For best results, real estate businesses must: Send an automated review request to all clients via text, email, or other messaging services to share their experiences. Watch the Free Demo Now. See Pricing FREE DEMO Review response management Just collecting reviews is never enough.

Management 111

Management Social Media Multi-Channel Demo 111

One Millimeter Mindset

SEPTEMBER 11, 2018

Then again, requesting an endorsement. The big thing is: the people requesting to connect with us do not realize that we all know each other. The big thing is: the people requesting to connect with us do not realize that we all know each other. And no requests for favors or freebies. Something I do. Whatsoever.

Communication 167

Communication Social Media B2B Connections 167

BirdEye

JANUARY 17, 2024

Watch the Free Demo Now. See Pricing FREE DEMO Common use cases for social media approval workflows From multi-location businesses to digital agencies and cross-departmental collaborations, you can adapt your approval workflow to meet the needs of your unique situation. Watch a demo today to get started.

Social Media 109

Social Media Multi-Channel Demo Feedback 109

TechSee

APRIL 8, 2022

For more information contact us today, or request a live demo: Request A Demo. We would love the opportunity to connect with you and learn more about your MedTech challenges and how TechSee’s technology can help support your visual automation needs.

2022 109

2022 Demo Events Technology 109

Retently

MAY 2, 2023

Product Discovery Stage The discovery phase represents the first encounter potential customers have with your product, whether it’s through your website, a demo, or word of mouth. To make a great first impression, you need a seamless experience with easy-to-find product information, engaging demos, and high-quality marketing materials.

Customer Journey 146

Customer Journey NPS Demo Customer Satisfaction 146

BirdEye

OCTOBER 31, 2023

Birdeye offers surveys and review requests for a fair price. They assist in: Automating review requests so that every customer interacting with your business receives a prompt to share their reviews. Watch the Free Demo Now. See Pricing FREE DEMO 2. You must fill out a form and request a quote. Support is great.

Management 111

Management Social Media Multi-Channel Feedback 111

SurveySparrow

MARCH 1, 2024

Signup 14-Day Free Trial • Cancel Anytime • No Credit Card Required • Need a Demo? Repustate Software Type : Sentiment Analysis Tool Starting Price : Available upon request Source: Repustate Repustate is a multilingual sentiment analysis and text analytics platform. Please enter a valid Email ID. Please enter a valid Email ID.

2024 59

2024 Social Media Feedback Demo 59

SurveySensum

FEBRUARY 1, 2024

Get Started with SurveySensum Get a Live Demo Free Forever • No Feature Limitation • No Credit Card Required • Sign Up For Free 2. By consolidating these insights across teams, Asana was able to implement highly requested features, helping increase customer satisfaction. Start gathering in-app feedback with SurveySensum.

Innovation 52

Innovation Feedback Multi-Channel Demo 52

Circular Edge

MARCH 10, 2024

Schedule a 1on1 discussion, see demos of product and service innovations, enter to win special customer giveaways & more. Booth #609 is also where you can explore supply chain automation using AtomIQ , featuring live demos of our barcode/QR code/RFID scanning solution, customer success stories & more.

2024 40

2024 Entertainment Demo Innovation 40

SurveySensum

JANUARY 25, 2024

6 Ways to Ask for a Referral from a Client (Without Feeling Awkward) Here are six effective strategies to seamlessly request referrals and strengthen client relationships. Here are some tips to personally craft your request: Be Direct and Personal: Be upfront about your request and tailor it to the client’s experience.

Reference 52

Reference Insurance NPS Demo 52

Kustomer

MAY 19, 2022

Businesses needed to bring those communications together in a single view to accelerate and personalize responses to customer requests. If you’d like to see a product tour, access our video demo here. Request a demo to learn more here. Request a demo here. If not, keep reading. People, Not Tickets.

Communication 98

Communication Demo Retail Omnichannel 98

BirdEye

DECEMBER 25, 2023

Step 4: Add Assets To claim a Facebook page, click ‘Add Assets’ and select ‘Facebook Page’ Step 5: Choose the ‘Claim’ option You have three options: Create a new page Request to share a page Claim ownership of an existing page. Await approval: Someone fully controlling the Facebook page must approve your request.

Social Media 59

Social Media 2023 Document Demo 59

BirdEye

SEPTEMBER 8, 2023

Watch the Free Demo Now. See Pricing FREE DEMO Sargeants Conveyancing made the best use of reputation management for their property transactions and financial services. Gain customers with satisfied customer’s word-of-mouth marketing by sending referral requests.

Financial 105

Financial Management Social Media Banking 105

SurveySensum

FEBRUARY 28, 2024

Pros Excellent Support on all channels with 2-hour SLA CX Consultation through and through Easy to use and navigate interface Journey-based dashboard for comprehensive analysis Ticketing System Transparent pricing Cons Some app integrations are missing but their swift support team is ready to integrate on your request. G2 Review: 4.5/5

2024 52

2024 Feedback Demo Social Media 52

SurveySensum

AUGUST 8, 2023

Explore SurveySensum Today – Request a Demo 6. Gather Customer Feedback with SurveySensum at Each Touchpoint – Request a Demo 8. Turn your Detractors into Promoters with SurveySensum – Request a Demo 10. Improve your B2B Customer Service With SurveySensum – Request a Demo To Sum Up!

B2B 52

B2B Feedback Customer Service Touchpoint 52

SurveySensum

AUGUST 22, 2023

Launch Customer Feedback with SurveySensum – Request a Demo 2. Capture Feature Requests and Suggestions Create a hub for feature requests and suggestions. Create Onboarding Surveys with SurveySensum – Request a Demo 5. How to Leverage Customer Feedback for Growth? You can explore it now.

Feedback 52

Feedback Net Promoter Score B2B Roadmap 52

SurveySensum

AUGUST 21, 2023

Retain your B2B SaaS Customers With SurveySensum – Request a Demo 5. Retain your B2B SaaS Customers With SurveySensum – Request a Demo 7. Tip → Send feature request surveys to your customers to know exactly what they want. Retain your B2B SaaS Customers With SurveySensum Request a Demo

Customer Retention 52

Customer Retention B2B NPS Demo 52

Team Support

DECEMBER 20, 2023

Embracing an omnichannel approach ensures that customers can switch between channels without losing the context of their requests. Schedule a demo of TeamSupport or talk to us to find out how you can improve your CSAT and more. Bottom line: Your customers get resolutions faster, regardless of the path they took to get there.

2024 108

2024 Omnichannel Social Media 2023 108

SurveySensum

JANUARY 8, 2024

This low response rate is more than just a numerical woe – it represents the difficulty in cutting through the digital noise to engage your customers who are burdened with requests for customer feedback at every point. Sign Up For Free Free Forever • No Feature Limitation • No Credit Card Required • Get a Live Demo 2.

Feedback 52

Feedback Automotive B2B Touchpoint 52

Optimove

FEBRUARY 22, 2024

Download Now>> For more insights on where to begin, request a demo. The post How Terminal X Achieved a 279% Uplift in Click Rates to Help Boost Sales appeared first on Optimove. eBook: 9 Creative Email Tactics Download this eBook to find new ways to “wow” customers and cut through the clutter with engaging, relevant emails.

Sales 69

Sales E Commerce Multi-Channel Fashion 69

Optimove

FEBRUARY 20, 2024

And, for more valuable insights on CDPs, request a demo. In Summary By enabling teams beyond marketing to access a CDP that provides a 360-degree view of each customer, brands can delight customers with a streamlined, personalized experience to build loyalty for life.

Return on Investment 59

Return on Investment ROI Loyalty Demo 59

BirdEye

NOVEMBER 15, 2023

Watch the Free Demo Now. See Pricing FREE DEMO 12 retail review sites to prioritize So, having a solid presence on key online retail review sites is crucial for building brand awareness, trust, and sales. Then, actively encourage customers to leave feedback by sending them review requests via text or email following a purchase.

Retail 111

Retail Brands E Commerce Demo 111

Kayako

APRIL 12, 2022

Like many fast-growing companies, they experienced bottlenecks in their customer service process due to the high volume of requests. Problem: No system to track requests from different sources. . Agents could not maintain a global view of the customer request, negatively impacting customer service. . Extended support hours.

Customer Service 114

Customer Service Customer Satisfaction 2006 Omnichannel 114